Site Terms of Service

Existing subscriptions

If your subscription was already active before these Terms took effect, it stays governed by the Terms you accepted when you subscribed. These Terms apply to purchases made on or after the effective date above.

§1. Introduction

1. Preschoolearn.com (the "Service") is operated by **Katarzyna

   Woźniczko-Kajda**, conducting business under that name, registered in the

   Polish Central Registration and Information on Business (CEIDG), NIP

   PL6372084605, address: ul. Zachodnia 15/81, 30-350 Kraków, Poland (the

   "Seller", "we", "us").

2. These Terms apply to everyone who uses the Service, and set out how accounts,

   subscriptions and purchases of digital content work.

3. Contact: contact@preschoolearn.com. We reply to almost all messages

   within one business day.

§2. Definitions

• Consumer — a natural person entering into a contract with the Seller for purposes outside their trade, business or profession.
• Customer — anyone purchasing through the Service.
• Digital Content — the lesson plans, worksheets, picture cards, posters and other files made available through the Service.
• Subscription — paid access to the Digital Content for a recurring period.
• Account — the record created when you register, holding your sign-in details and your access rights.

§3. Contact and complaints

1. Address for correspondence: ul. Zachodnia 15/81, 30-350 Kraków, Poland.
2. Email: contact@preschoolearn.com.
3. Complaints may be sent to either address. We acknowledge a complaint within

   14 days and answer it within 30 days of receipt.

§4. Technical requirements

To use the Service you need a device with internet access, a current web browser, an active email address, and software able to open PDF files.

§5. Accounts

1. Creating an Account is free and is required to access paid Digital Content.
2. You may create an Account with an email address and password, or by signing

   in with Facebook or Google.

3. Your password must meet the strength requirement shown on the form. Keep your

   credentials confidential; you are responsible for activity under your Account.

4. You may delete your Account at any time by writing to us. Deleting the

   Account ends access to paid Digital Content; it does not by itself entitle

   you to a refund (see §7).

5. We may suspend an Account that is used to share credentials or to

   redistribute Digital Content (see §9).

§6. Subscriptions, prices and automatic renewal

1. Prices shown on the Service are gross prices in the currency of the plan you

   choose. The same plan is offered billed in US dollars and in euros.

2. The Subscription renews automatically. At the end of each billing period

   we charge the payment method on file for a further period, at the price then

   in force, until you cancel. This is stated on the plan card, on the

   checkout page, and in a checkbox you must tick before the order is placed.

3. We email you seven days before every renewal, stating the amount and the

   date of the charge.

4. You may cancel at any time, from your Account, in a few clicks and

   without contacting us. Cancelling stops all future charges; your access

   continues to the end of the period you have already paid for.

5. If a renewal payment fails, we retry it and email you. If it keeps failing,

   the Subscription is suspended and access ends.

6. We may change prices. A change never affects a period already paid for, and

   we will tell you by email before a changed price is first charged; if you do

   not want to continue, cancel before that date.

7. Payment is by credit or debit card, or with PayPal, through our payment

   processors. We do not receive or store your full card number.

§7. Right of withdrawal, and our refund guarantee

7.1 The statutory position (EU/EEA and UK consumers). A Consumer normally has 14 days to withdraw from a distance contract without giving a reason. For digital content that is not supplied on a tangible medium, that right is lost once performance has begun, provided the Consumer gave prior express consent to begin and acknowledged that the right would be lost.

Access to the Digital Content opens the moment your payment is confirmed, so performance begins immediately. Before your order is placed you must therefore tick a checkbox reading:

The box is not pre-ticked, and the order cannot be completed without it. We record that you ticked it, when, and the exact wording you were shown, and we repeat that wording in the order confirmation email we send you — so you have it on a durable medium. From that moment the statutory right of withdrawal no longer applies to that purchase.

If you would rather keep the withdrawal right, do not place the order; write to us instead and we will arrange for access to start after the 14 days have run.

Whatever the statutory position, our own guarantee in 7.2 still applies.

7.2 Our voluntary guarantee — this is what actually applies to you. Regardless of 7.1, we offer a 14-day satisfaction warranty. Within it we refund you without asking why: you do not have to justify your decision, and we do not judge whether your reason is good enough. What we do require is that the two conditions below are met.

Conditions:

• the request reaches us within 14 days of the purchase, and
• the purchase is your initial Subscription purchase — the guarantee does not cover later automatic renewals, and it can be used once per Customer.

How it works:

• email contact@preschoolearn.com with your order number. A reason is welcome, because it helps us improve, but it is not a condition and we will not ask you for one;
• the refund is made to the same card or PayPal account used for the payment, without delay and in any event within 14 days of our receiving your request. How quickly it appears then depends on your bank — usually 3 to 10 business days;
• you keep access until the refund is issued, after which the Subscription ends.

7.3 US consumers. Nothing in these Terms limits any right you have under the consumer-protection law of your state, including any right to cancel an automatic renewal or to obtain a refund that state law gives you.

7.4 Renewals. If an automatic renewal is charged after you intended to cancel, contact us. Where the charge was recent and the period is unused, we will normally refund it as a matter of goodwill even though 7.2 does not require it.

§8. Delivery of Digital Content

1. Access opens as soon as the payment is confirmed — normally within seconds.

   This is performance beginning, and it happens because you asked for it at

   checkout (see §7.1).

2. Digital Content is made available on the Service and as downloadable PDF

   files. Nothing is shipped physically.

3. We add new material through the school year. Material included in your plan

   when it is published is included in your Subscription at no extra cost.

4. We may withdraw or replace an individual item — for example to correct an

   error. We will not remove so much material that the Subscription loses its

   substance.

§9. Licence and permitted use

1. On payment you receive a non-exclusive, non-transferable licence to use

   the Digital Content for your own teaching, in your own classroom, or with

   your own children at home.

2. You may: download and print the material; use it with the children in

   your class or your family; adapt an activity to your group.

3. You may not: resell, sublicense, publish or otherwise distribute the

   Digital Content; share your Account credentials; upload the files to a shared

   drive, a school intranet or any site accessible beyond your own class;

   present the material as your own work.

4. Copyright in the Digital Content remains with the Seller.
5. Serious or repeated breach of this section entitles us to suspend the Account

   without a refund.

§10. Availability

We aim to keep the Service available continuously, but we may take it down for maintenance or for reasons outside our control. Where an interruption is planned, we will announce it. A prolonged outage that deprives you of a meaningful part of a paid period entitles you to a proportionate extension or refund.

§11. Liability

1. Nothing in these Terms excludes liability for death or personal injury caused

   by negligence, for fraud, or for anything else that cannot lawfully be

   excluded — including, for Consumers, liability for conformity of the digital

   content supplied.

2. The Digital Content consists of teaching material. Supervising the children in

   your care during any activity remains your responsibility, and you should

   judge each activity against the age, ability and needs of your group.

3. For Customers who are not Consumers, our total liability under these Terms

   is limited to the amount paid in the twelve months before the claim.

§12. Out-of-court dispute resolution

1. A Consumer may use out-of-court means of handling complaints, including

   mediation by a provincial inspectorate of the Polish Trade Inspection and the

   permanent consumer arbitration courts.

2. Detailed information is available from the Polish Office of Competition and

   Consumer Protection at <https://uokik.gov.pl>;.

3. Use of these routes is voluntary for both parties.

§13. Personal data

How we handle personal data is described in the [Privacy Policy](/privacy-policy/).

§14. Changes to these Terms

1. We may change these Terms — for example when we add a feature or a payment

   method, or when the law changes.

2. We will notify registered Customers by email at least 14 days before a change

   takes effect.

3. A change never applies retroactively to a Subscription period already paid

   for. If you do not accept a change, cancel before it takes effect.

§15. Final provisions

1. For contracts with Consumers, these Terms are governed by Polish law, and

   that choice **does not deprive you of the protection of the mandatory

   consumer law of the country where you habitually reside**.

2. For Customers who are not Consumers, Polish law applies and the courts

   competent for the Seller's registered address have jurisdiction.

3. If any provision is found invalid, the rest remains in force.