Refund Policy for Preschoolearn.com Subscription

Effective Date: 21.06.2023

Thank you for subscribing to our digital educational content. We strive to provide you with high-quality materials and resources to enhance your learning experience. We are confident that you will find our subscription valuable. However, we understand that circumstances may arise where you may need to request a refund. This refund policy outlines the terms and conditions under which refunds will be considered and processed.

1. Satisfaction Warranty:
   • 1.1. We offer a 14-day satisfaction warranty from the day of subscription purchase.
   • 1.2. If, within the first 14 days of your subscription, you are not satisfied with the content and resources provided, you may request a refund.
2. Refund Eligibility:
   • 2.1. To be eligible for a refund under the satisfaction warranty:
     • You must submit your refund request within 14 days from the day of subscription purchase.
     • You must provide a valid reason for your dissatisfaction with the subscription.
   • 2.2. Refunds will only be considered for the initial subscription purchase and not for subsequent renewals or additional purchases made after initial subscription period.
3. Refund Request Process:
   • 4.1. To initiate a refund request under the satisfaction warranty, please contact our customer support team through the designated channels as specified on our website or in the subscription confirmation email.
   • 4.2. Your refund request must include the following information:
     • Subscription purchase details, such as order number, date of purchase, and payment method used.
     • A clear and concise explanation of the reasons for the refund request.
   • 4.3. We reserve the right to request additional information or documentation to verify your refund eligibility.
4. Refund Consideration and Processing:
   • 5.1. Refund requests under the satisfaction warranty will be reviewed promptly.
   • 5.2. If your refund request is approved, a refund will be issued using original payment method used during the subscription purchase.
   • 5.3. We aim to process refund requests within a reasonable timeframe, usually within 3 business days.
   • 5.4. Please note that any third-party fees incurred during the refund process, such as transaction fees, might be deducted from the refunded amount.
5. Modifications and Termination:
   • 6.1. We reserve the right to modify, update, or terminate this refund policy at any time, without prior notice. Any changes will be effective immediately upon posting the revised policy on our website.
   • 6.2. In the event of termination of the subscription service, refunds will be provided for the remaining unused portion of the subscription period.

Please read this refund policy carefully. By subscribing to our digital educational content, you acknowledge that you have read, understood, and agreed to the terms and conditions outlined herein.

If you have any questions or require further clarification regarding our refund policy, please contact our customer support team at contact@preschoolearn.com